At Beyon Diamond, we stand behind the quality and craftsmanship of every piece.
All of our jewelry is covered by a lifetime warranty against manufacturing defects in materials and workmanship. Our lab-grown diamonds will not fade or lose their brilliance over time.
If you believe your item has a manufacturing issue, please contact us at info@beyondiamond.com
with your order number and photos of the piece. Our team will review and assist you.
If a manufacturing defect is confirmed, we will repair or replace the item at no cost.
What’s Not Covered
Our warranty does not cover normal wear and tear or damage caused by everyday use.
This includes:
Scratches, dents, or general wear
Prongs wearing down or loosening over time
Stones falling out due to impact or daily wear
Discoloration from chemicals, cosmetics, or water exposure
Loss or theft
Please note that damage caused by improper care or accidents is not considered a manufacturing defect.
Repairs & Service
We offer repair and maintenance services to help keep your jewelry in great condition.
If the issue is not covered under warranty, we will provide a quote for your approval before proceeding.
Important
Repairs or modifications performed by a third party will void the warranty.
The warranty applies only to the original purchaser and is non-transferable.
Additional Care
We recommend insuring your jewelry to protect against loss, theft, or significant damage.
While diamonds are durable, they are not indestructible, especially with daily wear.
If you have any questions, feel free to contact us at info@beyondiamond.com